An Office Administrator is responsible for all the administrative details that support sales and client service in the store. This highly-organized and detail-oriented position is the foundation for the back office operations of a store. This position supports the management team in all functions and partners with the sales professionals to ensure a memorable experience for the client.
A Luxury Sales Professional makes the client’s needs his/her primary focus. He/she strives to establish client relationships, listen to clients to anticipate their needs and takes personal responsibility for the client’s requests. The Luxury Sales Professional is very knowledgeable about Company merchandise and remains continuously up to date as new products are introduced. He/she strives to create a memorable experience for all clients. A Sales Professional is goal-oriented and sales driven but is one who truly cares about the client and exceeding their expectations. A Mayors Sales Professional builds and maintains a Client Book while enjoying being part of a team.
A Mayors Store Manager works closely with and supports the Store Director in ensuring that a store is providing a luxury client experience by creating a professional and pleasant environment with all team members. The Store Manager will perform store opening and closing procedures, provide coverage on the sales floor and assist clients, coach, train and develop store staff. The Store Manager ensures that office and management are operating within company guidelines.
A Mayors Store Director is responsible for all store functions, with a primary focus on providing a luxury client experience by cultivating a professional and pleasant environment for all team members to work in, setting standards for each associate and working closely with others on the management team. A Store Director is responsible for creating a store environment where the entire team assumes accountability for achieving sales goals to support the store’s sales and profit objectives. A Store Director coaches, trains and develops staff while managing store operations, business development, client relations and promoting the store within the community.